To comply with the Privacy and Electronic Communications Regulations we periodically conduct a Cookie Audit of our website. This Cookie Audit was last updated on 22nd September 2023.
Our website uses a number of cookies to store data on our visitor's computers.
To find out how to control the cookies that are created on your device please see this page. To find out how to delete cookies please see this page. For more information about managing cookies, please see http://www.aboutcookies.org/.
Cookies play an important role in making a website function correctly; they may be misjudged and may have the reputation of only being used for tracking and advertising. Without cookies, websites may not function correctly; you may not be able to stay logged in, or your shopping cart might suddenly end up empty, for example.
This website creates a number of cookies, which are referred to as first party cookies as they are specific to the host site that created them. All the first-party cookies which are created do not store any personal or sensitive information, or anything that makes you personally identifiable to us. They are used for essential functionality such as security when processing form data, remembering your site configuration preferences, or for analytics which helps us use anonymous visitor data to gain a better understanding of how people use our website.
Our web server may create an essential session cookie called PHPSESSID, which is essential for your use of some of the interactive elements of the website, such as contact forms. The cookie contains a session ID which is a mechanism for distinguishing your visit to our website from any other visitors that may be using the website at the same time. This cookie expires when you leave our website.
We may also store your website preferences and usage in cookies which provide a better experience. Some examples include:
If you visit the website from a friend's referral link, or another specific source (such as an email newsletter from us) we use a cookie to record this. This enables us to, for example, credit your friend if you decide to sign up for VIP Membership at a later date.
We use Google Analytics, which creates a number of first-party cookies, all prefixed __utm:
__utma contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor. This cookie expires after two years.
__utmb used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30minutes.
__utmc works with __utmb to determine when to create a new session for a website visitor. This is a session cookie and expires when you exit the browser.
__utmz tracks how you found us and is used to calculate traffic and navigation within the website.
__utmv You may also sometimes find this cookie is created which relates to custom reporting segments, a feature which we occasionally use on Google Analytics
We don't share the data that Google Analytics collects, and we don't believe that our use of Google Analytics is privacy-intrusive. We use the data that is collected in the following ways:
To opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on.
In addition to our first-party cookies, you may be served one or more of the following third-party cookies during your visit to our website. By using our website we'll assume that you are happy to receive all cookies on our website, but we have provided information at the top of this page on how you can set your browser to prevent cookies being created.
Third party cookies are cookies created by an external service when you use a page on our website. These cookies are specific to the third-party's domain and accordingly the data held in them can be seen and managed by the third party and not by us. We control whether or not we use the third-party service with our website, and how it is integrated and presented on our website. We do not have control over the cookies themselves. We carefully select 3rd party services to use on our website; ones that are not likely to abuse your privacy according to the terms of their privacy policies.
We may use Google Maps and Mapbox for mapping functionality on the website.
We may use YouTube to host video content.
If you have any concerns about the cookies we create or the way we aim to attain consent from you, please contact us and we'll be happy to answer your questions.